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Knowledge base
General
FAQ - North America
7
Filter Housing Screw Leak
Service Appointments & Covid-19 Protocols
Confirmation of Warranty Registration - French
Non-Serviceable Areas
How to Flush your Spa Properly
View all 7
FAQ - UK/Europe
7
Hot Tub Highlights 2019
Aspen Sauna - Owners Manual
Banff Sauna - Owners Manual
Chilliwack Sauna - Owners Manual
Huron Sauna - Owners Manual
View all 7
Getting Started
1
What is an AMP, VOLT and WATT?
Service Solutions
Acrylic Spas
118
Electrical Installation - Running the Electrical into the Cabinet
Electrical Installation - Correct Wiring for a 240V Supply
Electrical Installation - Converting a 120V Balboa BP to 240V
Acrylic Plug & Play - Balboa BP 120V Control Pack Configuration
Determining the Topside and Control Pack
View all 118
Portable Spas
45
Foam Walls Deformed - Swift Current
Installation Addendum - Swift Current (Pre-2016 Models)
PCU Operation & Initial Start Up (V1 spa models)
Troubleshooting a PCU Flow Issue
V1 PCU Back Flush
View all 45
GFCI Plugs
3
120V GFCI - Testing the GFCI on a Plug & Play Spa
120V GFCI - How To Replace a GFCI Head on a Plug & Play Spa
120V GFCI - How to Replace the In-Line GFCI
V2 Portable Spas
11
2017 (EU/UK) V2 portable spas, locating the leak
EU V2 Portable Spa Lid Deflation
V2 PCU Display Messages - "CH6 FIL/CHG FIL"
Swift Current V2 Installation Checks
V2 PCU Display Messages - "FIL"
View all 11
Saunas
10
How to Operate the Lights Inside the Sauna
Replacing a Heater Panel on your Sauna
What Sauna do I have?
How To Use the Program Setting
Sauna install Limited Edition light
View all 10
General
14
What is the cost of running one of your hot tubs?
How can I check the status of a Service Ticket?
What are my delivery options?
How do I register my warranty?
Where do I find the serial numbers on my product?
View all 14
Helpful Guides
How to measure a square or rectangle Hot Tub Cover
1
How to measure a square or rectangle Hot Tub for a replacement Hard Top Cover
Acrylic Hot Tub Serial Number Identification
1
How to find the Serial Number
Quick Reference
5
What is an AMP, VOLT and WATT
Glossary
How Jets Work
Basic Troubleshooting - Acrylic
Connecting the Bluetooth Module to Your Spa
Internal Solutions
Standardized Notes
1
Closing an "unresponded to ticket"
Acrylics Spas - Internal Solutions
1
Relay Issue - Diagnose Test for Balboa BP501 System.
Sales Solutions
Acrylic Spa
1
Where can I purchase a Hot Tub or Sauna?
Accessories
3
What filter do I use for my spa?
How do I register for a Filter Subscription?
Where can I purchase replacement parts for my spa?
Warranty
Warranty
3
Warranty - Acrylic Spa
Warranty - Cover
Warranty - Sauna
Manuals
16
Patio Spas Includes Okanagan, Saskatoon, Gander, Manitoba, and Muskoka 50 HZ Gecko / Balboa
Swift Current Portable Spa 50 HZ
Grand Rapids Owners Manual 50HZ
Victoria 50 Hz Owner Manual
Niagara 50 HZ Owners Manual
View all 16