Canadian Spa Company

FAQ - North America 7

• Filter Housing Screw Leak
• Service Appointments & Covid-19 Protocols
• Confirmation of Warranty Registration - French
• Non-Serviceable Areas
• How to Flush your Spa Properly

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FAQ - UK/Europe 7

• Hot Tub Highlights 2019
• Aspen Sauna - Owners Manual
• Banff Sauna - Owners Manual
• Chilliwack Sauna - Owners Manual
• Huron Sauna - Owners Manual

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Getting Started 1

• What is an AMP, VOLT and WATT?

Acrylic Spas 118

• Electrical Installation - Running the Electrical into the Cabinet
• Electrical Installation - Correct Wiring for a 240V Supply
• Electrical Installation - Converting a 120V Balboa BP to 240V
• Acrylic Plug & Play - Balboa BP 120V Control Pack Configuration
• Determining the Topside and Control Pack

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Portable Spas 45

• Foam Walls Deformed - Swift Current
• Installation Addendum - Swift Current (Pre-2016 Models)
• PCU Operation & Initial Start Up (V1 spa models)
• Troubleshooting a PCU Flow Issue
• V1 PCU Back Flush

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GFCI Plugs 3

• 120V GFCI - Testing the GFCI on a Plug & Play Spa
• 120V GFCI - How To Replace a GFCI Head on a Plug & Play Spa
• 120V GFCI - How to Replace the In-Line GFCI

V2 Portable Spas 11

• 2017 (EU/UK) V2 portable spas, locating the leak
• EU V2 Portable Spa Lid Deflation
• V2 PCU Display Messages - "CH6 FIL/CHG FIL"
• Swift Current V2 Installation Checks
• V2 PCU Display Messages - "FIL"

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Saunas 10

• How to Operate the Lights Inside the Sauna
• Replacing a Heater Panel on your Sauna
• What Sauna do I have?
• How To Use the Program Setting
• Sauna install Limited Edition light

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General 14

• What is the cost of running one of your hot tubs?
• How can I check the status of a Service Ticket?
• What are my delivery options?
• How do I register my warranty?
• Where do I find the serial numbers on my product?

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How to measure a square or rectangle Hot Tub Cover 1

• How to measure a square or rectangle Hot Tub for a replacement Hard Top Cover

Acrylic Hot Tub Serial Number Identification 1

• How to find the Serial Number

Quick Reference 5

• What is an AMP, VOLT and WATT
• Glossary
• How Jets Work
• Basic Troubleshooting - Acrylic
• Connecting the Bluetooth Module to Your Spa

Standardized Notes 1

• Closing an "unresponded to ticket"

Acrylics Spas - Internal Solutions 1

• Relay Issue - Diagnose Test for Balboa BP501 System.

Acrylic Spa 1

• Where can I purchase a Hot Tub or Sauna?

Saunas 0

Swim Spas 0

Parts 0

Accessories 3

• What filter do I use for my spa?
• How do I register for a Filter Subscription?
• Where can I purchase replacement parts for my spa?

Warranty 3

• Warranty - Acrylic Spa
• Warranty - Cover
• Warranty - Sauna

Manuals 16

• Patio Spas Includes Okanagan, Saskatoon, Gander, Manitoba, and Muskoka 50 HZ Gecko / Balboa
• Swift Current Portable Spa 50 HZ
• Grand Rapids Owners Manual 50HZ
• Victoria 50 Hz Owner Manual
• Niagara 50 HZ Owners Manual

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